1. General Provisions This Privacy Policy determines the procedure for processing and protecting the personal data of users of the cdek-siam.com website (hereinafter referred to as the Website). We prioritize the security of your data and act in accordance with the Federal Law of the Russian Federation No. 152-FZ of July 27, 2006, “On Personal Data”.

2. What Data We Collect When using the feedback forms on the Website, we may collect the following information:

• Full name (First, Last, and Patronymic);

• Contact phone number;

• Email address;

• Delivery address (to calculate the cost or process a shipment);

• Technical data (IP address, cookies, browser data).

3. Purposes of Data Processing We collect data exclusively for:

• Providing feedback on your request;

• Calculating the cost and terms of logistics services;

• Processing delivery requests through the CDEK system;

• Improving the Website’s performance and service quality.

4. Data Transfer to Third Parties Your personal data may be transferred to third parties (in particular, CDEK-Global LLC and its partners) only to the extent necessary to provide transportation and delivery services. We do not sell or distribute your data for marketing purposes to third-party organizations.

5. Protection and Storage Data is stored on secure servers. We take the necessary organizational and technical measures to protect personal information from unauthorized or accidental access, destruction, modification, or copying.

6. User Rights You have the right to:

• Request information about what personal data we have on file;

• Demand the clarification, blocking, or destruction of your data;

• Withdraw your consent to data processing by sending an email to info@cdek-siam.com.

7. Use of Cookies The Website uses cookies to personalize services and improve user convenience. You can disable them in your browser settings.

8. Contacts For any questions related to the privacy policy, you can contact us at: info@cdek-siam.com.